Privacy Policy

Welcome to Starbird Chicken. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cafe-starbird.click, place orders, use our services, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all information collected through our website, mobile applications, in-store interactions, loyalty programs, online ordering platforms, email communications, and any related services, sales, marketing, or events (collectively, the "Services").

1. Who We Are

Starbird Chicken operates under the domain cafe-starbird.click and provides food and restaurant services to customers across the United States. For the purposes of this Privacy Policy, "we," "us," or "our" refers to Starbird Chicken and its affiliates, subsidiaries, and operating partners.

Our primary contact for privacy-related matters is:

2. Information We Collect

We collect information about you in a variety of ways depending on how you interact with us. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register for an account or loyalty program on our website or app
• Place an order online or through a third-party delivery platform
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or support forms
• Participate in surveys, promotions, contests, or events
• Apply for employment with us

The personal information we may collect includes:

2.2 Usage Data and Technical Information

When you visit our website or use our digital platforms, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages viewed, links clicked, and time spent on each page
• Referring website URLs and exit pages
• Date and time of your visit
• Search terms entered on our website
• Crash reports and performance data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior and preferences. This helps us improve our website functionality, personalize your experience, and deliver relevant marketing content. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy available on our website.

Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver personalized advertisements
• Preference Cookies: Remember your settings and preferences

2.4 Device Information

We may collect information about the device you use to access our Services, including:

• Device model and manufacturer
• Mobile network information
• Unique device identifiers (e.g., IDFA, Android ID)
• Push notification tokens
• Location data (if you grant permission)

2.5 Information from Third Parties

We may receive information about you from third-party sources such as:

• Social media platforms (if you connect your account or interact with our social pages)
• Third-party delivery services (DoorDash, Uber Eats, Grubhub, etc.)
• Marketing and advertising partners
• Payment processors and fraud prevention services
• Publicly available databases

3. How We Use Your Information

We use the information we collect for a variety of business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders
• Managing your account and loyalty program membership
• Processing payments and preventing fraudulent transactions
• Sending order confirmations, receipts, and delivery updates
• Responding to your inquiries and providing customer support
• Resolving disputes and troubleshooting problems

3.2 Analytics and Service Improvement

• Analyzing website traffic and user behavior patterns
• Improving our menu offerings, website design, and user experience
• Conducting internal research and development
• Monitoring system performance and security
• Generating aggregated, anonymized statistical reports

3.3 Marketing and Communications

• Sending promotional emails, special offers, and newsletters (with your consent)
• Personalizing content, promotions, and recommendations based on your order history
• Delivering targeted advertisements on our website, social media, and third-party platforms
• Running loyalty reward programs and communicating points and benefits
• Notifying you about new menu items, seasonal offerings, and restaurant openings

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Starbird Chicken, our customers, and others
• Responding to lawful requests from government authorities and law enforcement
• Preventing, detecting, and investigating fraud or other illegal activities

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party vendors and service providers who assist us in operating our business. These parties are contractually obligated to handle your data securely and only for the purposes we specify. Categories of service providers include:

4.2 Business Transfers

If Starbird Chicken is involved in a merger, acquisition, restructuring, asset sale, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or warrants
• Requests from law enforcement agencies
• Regulatory investigations or audits
• National security or law enforcement requests

4.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect the rights, property, or safety of Starbird Chicken, our customers, employees, or the general public, including for fraud prevention and credit risk reduction purposes.

4.5 Aggregated and Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures We Employ

• Encryption: We use SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card data is processed by PCI-DSS compliant third-party processors. We do not store full payment card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
• Password Hashing: User passwords are stored using strong cryptographic hashing algorithms.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing.
• Incident Response: We maintain a data breach response plan and will notify affected users in accordance with applicable state breach notification laws.
• Employee Training: Our staff receive regular training on data privacy and security best practices.

Despite our best efforts, no security system is completely impenetrable. We cannot guarantee the absolute security of your information, and we encourage you to use strong, unique passwords and protect your account credentials.

6. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information. We honor these rights in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as privacy laws in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other applicable state statutes.

6.1 Right to Know and Access

You have the right to request that we disclose the following information about the personal data we have collected about you in the past 12 months:

• The categories and specific pieces of personal information collected
• The categories of sources from which the information was collected
• The business or commercial purpose for collecting the information
• The categories of third parties with whom we share the information

6.2 Right to Correction

You have the right to request that we correct inaccurate personal information we hold about you, subject to certain exceptions. To update your account information directly, you may log in to your account on our website.

6.3 Right to Deletion

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as where we are required to retain the information by law, to complete a transaction, or to protect against fraud).

6.4 Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible and required by applicable law.

6.5 Right to Opt Out of Sale or Sharing

Although we do not sell personal information for monetary consideration, certain data sharing practices (such as targeted advertising) may constitute a "sale" or "sharing" under the CCPA/CPRA. California residents have the right to opt out of such practices. You may exercise this right by contacting us at [email protected].

6.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit our use and disclosure of sensitive personal information (such as precise geolocation data or health-related data) to purposes necessary for providing our services.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge different prices, or provide a different level of service quality based on your exercise of these rights.

6.8 How to Submit a Rights Request

To exercise any of the rights described above, please contact us using one of the following methods:

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request to protect your security.

You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide written authorization signed by you, and we may verify your identity directly.

7. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. A cookie is a small text file stored on your device by your web browser.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas or completing an order.
• Performance and Analytics Cookies: These collect information about how visitors use our site, such as which pages are most visited. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These allow our website to remember choices you make (such as language or region) and provide enhanced, more personalized features.
• Targeting and Advertising Cookies: These are used to deliver advertisements relevant to your interests. They also limit how many times you see an ad and help measure the effectiveness of advertising campaigns.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For comprehensive information about our cookie practices, please refer to our full Cookie Policy available on our website.

Additionally, you may opt out of interest-based advertising through the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods vary depending on the type of data and the purpose for which it is used.

When personal information is no longer required, we will securely delete, anonymize, or aggregate it in accordance with our data retention schedule.

9. Children's Privacy

Starbird Chicken's website, online ordering platforms, loyalty programs, and digital services are not directed at, marketed to, or intended for use by individuals under the age of 18. We do not knowingly solicit or collect personal information from minors.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.

10. International Data Transfers

Starbird Chicken is based in the United States and primarily processes and stores data within the United States. However, in the course of providing our Services, your personal information may be transferred to, stored in, or processed by service providers located outside of the United States.

If we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

• Data processing agreements with service providers incorporating standard contractual clauses
• Transfers to countries with adequate data protection laws
• Certification schemes or other recognized compliance frameworks

By using our Services, you acknowledge that your personal information may be processed in countries outside of your country of residence, where data protection standards may differ. We are committed to ensuring that your data remains protected regardless of where it is processed.

11. Applicable Laws and Legal Basis

We process your personal information in compliance with applicable United States federal and state privacy laws, including but not limited to:

• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): Applicable to California residents, providing rights to access, delete, correct, and opt out of sale/sharing of personal information.
• Children's Online Privacy Protection Act (COPPA): Governing the collection of information from children under 13.
• Federal Trade Commission Act (FTC Act): We comply with FTC guidelines and prohibit unfair or deceptive practices in the collection, use, and disclosure of consumer information.
• CAN-SPAM Act: Governing our commercial email communications.
• Telephone Consumer Protection Act (TCPA): Governing marketing calls and text messages.
• Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and other applicable state privacy statutes.
• State Data Breach Notification Laws: We comply with applicable state-specific breach notification requirements.

12. Third-Party Links and Services

Our website and communications may contain links to third-party websites, applications, or services that are not owned or controlled by Starbird Chicken. This Privacy Policy applies only to our own Services. We have no control over and assume no responsibility for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit. Inclusion of a link on our site does not imply our endorsement of that third party's privacy practices.

Third-party services that may have access to certain user data include:

• Google Analytics (website analytics)
• Meta Pixel / Facebook (advertising and social media)
• DoorDash, Uber Eats, Grubhub (delivery services)
• Stripe, Square, or similar payment processors
• Mailchimp or similar email marketing platforms

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, we do not currently respond to DNT browser signals. We will update this policy if industry standards change and we adopt a DNT response protocol.

California residents who wish to limit tracking for advertising purposes may exercise their opt-out rights as described in Section 6 of this Privacy Policy.

14. How to File a Privacy Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can resolve your concern directly.

14.1 Contact Us First

We will acknowledge your complaint within 5 business days and aim to provide a full response within 30 days. Complex complaints may require additional time, and we will keep you informed throughout the process.

14.2 Complaints to Regulatory Authorities

If you are a California resident and are not satisfied with our response, you have the right to submit a complaint to:

You may also file a complaint with:

Residents of other states may contact their respective state Attorney General's office or state consumer protection agency for guidance on filing privacy-related complaints.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post a prominent notice on our website
• Send an email notification to registered users where appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the posting of any changes constitutes your acceptance of the revised policy.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our privacy team:

We are committed to working with you to address any privacy concerns in a fair and timely manner. Thank you for trusting Starbird Chicken with your personal information.

This Privacy Policy was last updated on May 28, 2026 and is effective as of that date. This document is intended to provide a clear and transparent account of how Starbird Chicken collects, uses, and protects your personal information in accordance with applicable United States federal and state privacy laws.